Facebook

Account Setup:
We will set up Facebook business pages, completing all relevant information, setting up relevant tabs, and assigning administrators.

Account Management:
When it comes to managing Facebook business pages, our flexible service is governed by the needs of your clients. We can post the occasional news item to the wall, or we can respond to all wall posts made within fifteen minutes, twenty four hours a day and seven days a week - whatever the level of service required, our dedicated team will provide.

Application Development:
With a sound understanding of the way online communities work, we build a variety of Facebook applications for our agency partners and their clients. We advise on design and development, and how to get the best from the facebook api.

Twitter

Twitter account setup:
We set up Twitter accounts on behalf of our clients brands, and advise on the best way to begin a campaign and increase followers.

Twitter account management:
We gain a deep understanding of our agency partners brands to enable us to successfully manage a variety of campaigns on behalf of the brand, whilst adhering to strict guidelines. Levels of service are governed by the needs of the client, and can include such things as responding to tweets directed at the brand, and brand mentions in general tweets, up to a level of service which requires us to respond to tweets within an agreed timeframe, 24/7.

Campaign solutions:
Twitter campaigns can be extremely successful, especially when integrated with a more general ongoing brand campaign. We align Twitter campaigns with your general marketing strategy, and advise on and implement promotions and ensure positive brand engagement.

YouTube

Account setup:
We set up YouTube channels and administration permissions on behalf of clients, either a basic account or a dedicated channel. We can then advise on the best way to utilise YouTube and all it has to offer, including advising on appropriate content.

Channel management:
We upload videos on behalf of clients, and then set keywords to ensure the videos have the best chance of appearing in search results, whilst promoting them through the brand website and other social media outlets a brand may have.

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Big Dot Media
Website development
Email marketing
Social media
Flash development
Mobile
Firefox
Firefox

Website development

Website Build
Not only does a website need to look great but it has to work, and the development team become involved once a project commences to help with planning and usability, as well as platform recommendations.

Microsites
Hugely popular ‘mini sites’ which are usually specifically for certain campaigns, depending upon the size and complexity we normally operate a same day turnaround to enable our clients to make the most of ‘trigger’ opportunities.

E-Commerce
We build on a range of open-source and premium platforms, as well as building bespoke platforms depending on the needs of your clients, and usually become involved at planning stage to make the most of our technical expertise.

Intranets/Extranets
The heart of the company, these internal websites ensure employees and employer communicate to their full potential.  Whether an off-the-shelf solution is required, or a more complex bespoke system, our team will ensure the final solution exceeds the expectations of your clients.

Content Management Systems
The key to a successful website, both for search engine optimisation and customer engagement, is good quality, regulary updated content, therefore most sites will require a content management system to ensure agencies or their clients can easily add, amend or delete content as required.  We use a variety of content management systems, including open-source, off-the-shelf and bespoke platforms, depending on the needs of the project.

Email marketing

iMailshot from Big Dot Media
We specialise in email marketing and have a dedicated team which includes industry expert Steve McGrath who is a thought leader in the subject.  You can visit our email marketing portal here for a more indepth view of email marketing the Big Dot way.

A/B Split Testing
iMailshot, our white-label email marketing platform, has a/b split testing functionality, which is a vital tool for delivering a successful email marketing campaign.

Data Security and Privacy
iMailshot from Big Dot Media uses industry standard secure servers to ensure the security of your data.  Privacy is of the upmost importance and all email sendouts include unsubscribe and spam report options.

Bought Data Lists v's Website Data Capture
To maintain the integrity of our servers and our excellent reputation with servers worldwide, iMailshot will only accept email address lists collected via data capture from a clients website and will not accept random lists purchased from data houses.  Please call us on 08450 580586 if you wish to discuss this further, or visit our email marketing portal here.

Reporting and Tracking Features
iMailshot boasts a wealth of reporting and tracking features, and you can learn more about them in our email marketing portal here.  We also provide google analytics integration to ensure you can see your ROI for the campaigns that you run.

Try iMailshot for free!
Call us today to try our email marketing platform for free!

Social media

Facebook Applications
A successful Facebook campaign is inviting and engaging and the best way of doing this is by interesting, regularly-updated information, prizes and promotions.  Our dedicated social media team at Big Dot are experienced in building a variety of facebook applications using facebook php and iframes.  Our social media portal has more information.

Facebook Management
For clients who want a Facebook presence but don’t have the time or the inclination to run it themselves, we provide a wealth of management services to ensure a successful and engaging Facebook business page.  This can be as brief as keeping a lookout for any spam posts or as indepth as responding to all comments within fifteen minutes, 24 hours a day.  What the client wants, our team do their very best to provide.

Twitter Account Setup
Part of our service to our partners is the creation of Twitter accounts for their clients.   This can include a simple setup of account and username details or gaining initial followers. What the client wants... we can usually do!

Twitter Campaign Management
Managing a Twitter campaign involves actively searching out new followers, engaging those followers with promotions and prizes, and responding to comments in a timely and suitable manner.  We can do this as indepth as suits the client and their budget - from general tweets every few days to 24hr management with timed responses.

And there's more...
Visit our social media portal for more on what we can do for your clients' social media presence.

Flash development

Flash websites
Full Flash websites are becoming decreasingly used because they are not as search engine friendly as HTML sites and also because we can create fairly sexy animations using JQuery now that we used to have to use Flash for. Having said that, there are still certain situations where Flash is a viable solution for a website and we have the Flash knowledge to develop your creative into a masterpeice of movement.

Flash Elements
A more common use of Flash now is to create elements of a website, whether it be a nice bit of animation for a banner or a slick way of creating a photo gallery. Even if you are not sure whether to use Flash or what Flash can do for you, just give us a call and we can advice you on the best way forward.

Flash Banners
More and more advertising banner are being created using Flash and we have experience of creating expandable banners, MPU's, leaderboards and skyscrapers of all sizes. We are used to working with elements for media buying agencies and have expert knowledge of all the standard sizes and coding technologies needed for these types of agency.

Desktop Applications
Using mixtures of HTML, Flash and Air, we can also create desktop applications that can be downloaded and used as standalone applications without an internet connection. This is useful for trade shows, digital brochures and sales tools. Call us to find out if a desktop applications is the right solutions for you.

Mobile marketing

Mobile Applications

Mobile application development is a popular area right now and we have designed and built mobile applications for the iPhone and Blackberry mobile communities. We also ensure all our websites can operate on a basic level in all major mobile devices, and where necessary, we can create mobile specific websites and micro-sites.

SMS Text Campaigns
We manage SMS text campaigns on behalf of our partners, including SMS communications and marketing emails and short-marketing messages (e.g. TEXT WIN to 60777) for use in online or offline advertising campaigns.

Mobile Banners
Mobile banners offer exciting and seemingly endless possibilities, and Big Dot Media can help bring the ideas of your creative team to life on a mobile device.  We work closely with your team to deliver something really special that sees impressive results.

Location-Based Services
We develop location based services and location based apps for our partners and their clients.  Please call us for more information on this up and coming, fast moving technology on 08450 580586.

Digital marketing

We help your clients to stand out from the crowd when it comes to digital marketing. We have extensive experience in creating all kinds of online marketing collateral including:

  • E-Brochures
  • PDF to Flash Brochures
  • Page Turning Flash Brochures
  • Flash Presentation Templates
  • Interactive Brochures
  • CD / DVD Presentations
  • V-Cards

We also offer our partners help with their own digital marketing, providing white-labelled marketing collateral for them to use with their clients.

Web support services

Domains and Hosting
We offer a full range of web support services to our partners to enable them to offer a fully integrated service to their clients.

These services include:

  • Domain name registration
  • Domain hosting and mailbox hosting
  • Domain DNS management
  • White-label control panel access

We can register all domain extensions and transfer existing domains into our system with minimal disruption. We always register domains in either our partners name or their clients’ name, so our name is never disclosed and our domain control panel is completely white-labelled.

We manage our own web-servers, which means we have immediate and full access to all of our domains and web-space and we can offer our partners hosting packages to suit their clients. In fact most of our partners end up transferring their domains and hosting to us because of our excellent service, guaranteed uptime and price plans.

Company news

Big Dot Secure DMA Member Status - November 2011

We are proud to announce that we have been successfully accredited with membership of the DMA, Europe’s largest direct marketing association.

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Technology news

The Rise and Importance of Mobile Marketing - November 2011

Marketers in the digital world are constantly trying to find the most opportunistic way of marketing to their target audiences.

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Industry news

Make your e-mail marketing social - November 2011

I like to think of myself as somewhat of a connoisseur of e-mail marketing and as such I am subscribed to many e-mail marketing lists from quirky brand emails such as Innocent Drinks to large corporate emails such as Apple and Disney.

Read more