Facebook

Account Setup:
We will set up Facebook business pages, completing all relevant information, setting up relevant tabs, and assigning administrators.

Account Management:
When it comes to managing Facebook business pages, our flexible service is governed by the needs of your clients. We can post the occasional news item to the wall, or we can respond to all wall posts made within fifteen minutes, twenty four hours a day and seven days a week - whatever the level of service required, our dedicated team will provide.

Application Development:
With a sound understanding of the way online communities work, we build a variety of Facebook applications for our agency partners and their clients. We advise on design and development, and how to get the best from the facebook api.

Twitter

Twitter account setup:
We set up Twitter accounts on behalf of our clients brands, and advise on the best way to begin a campaign and increase followers.

Twitter account management:
We gain a deep understanding of our agency partners brands to enable us to successfully manage a variety of campaigns on behalf of the brand, whilst adhering to strict guidelines. Levels of service are governed by the needs of the client, and can include such things as responding to tweets directed at the brand, and brand mentions in general tweets, up to a level of service which requires us to respond to tweets within an agreed timeframe, 24/7.

Campaign solutions:
Twitter campaigns can be extremely successful, especially when integrated with a more general ongoing brand campaign. We align Twitter campaigns with your general marketing strategy, and advise on and implement promotions and ensure positive brand engagement.

YouTube

Account setup:
We set up YouTube channels and administration permissions on behalf of clients, either a basic account or a dedicated channel. We can then advise on the best way to utilise YouTube and all it has to offer, including advising on appropriate content.

Channel management:
We upload videos on behalf of clients, and then set keywords to ensure the videos have the best chance of appearing in search results, whilst promoting them through the brand website and other social media outlets a brand may have.

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Big Dot Media

Social Networking – What’s it all about?

In its basic form, online Social Networking involves groups of individuals who share common interests and activities who are enthusiastic about exploring the interests and activities of others. Social Networking creates a social environment and is utilized by many companies as an online marketing tool to connect them with like minded people with the interests that their company can offer.

There are a number of social networking websites focusing on particular interests. Once you become member of a social networking website, you will have the potential to connect with other members of the site who have the same hobbies, religion or politics, general interests and from there you can create your own network of friends. There are variety of ways to interact with others with the help of e-mail and instant messaging services.

Social networking is being used as a platform to put forward yourself and your business. Incorporating social networking into your online marketing efforts has the potential to increase profits as well as making your company more approachable, connecting you with your customers on a personal level; those customers are more likely to recommend you to their friends and family, probably via the same social networking channels. Social networking helps in extending the reach of a company, as people hear about you who wouldn’t have necessarily known about your business. If they connect with you online they are more likely to use your services when they need to.

To find out further how BigDotMedia can help with social media for your company, please call us on 08450 580586.

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