Facebook

Account Setup:
We will set up Facebook business pages, completing all relevant information, setting up relevant tabs, and assigning administrators.

Account Management:
When it comes to managing Facebook business pages, our flexible service is governed by the needs of your clients. We can post the occasional news item to the wall, or we can respond to all wall posts made within fifteen minutes, twenty four hours a day and seven days a week - whatever the level of service required, our dedicated team will provide.

Application Development:
With a sound understanding of the way online communities work, we build a variety of Facebook applications for our agency partners and their clients. We advise on design and development, and how to get the best from the facebook api.

Twitter

Twitter account setup:
We set up Twitter accounts on behalf of our clients brands, and advise on the best way to begin a campaign and increase followers.

Twitter account management:
We gain a deep understanding of our agency partners brands to enable us to successfully manage a variety of campaigns on behalf of the brand, whilst adhering to strict guidelines. Levels of service are governed by the needs of the client, and can include such things as responding to tweets directed at the brand, and brand mentions in general tweets, up to a level of service which requires us to respond to tweets within an agreed timeframe, 24/7.

Campaign solutions:
Twitter campaigns can be extremely successful, especially when integrated with a more general ongoing brand campaign. We align Twitter campaigns with your general marketing strategy, and advise on and implement promotions and ensure positive brand engagement.

YouTube

Account setup:
We set up YouTube channels and administration permissions on behalf of clients, either a basic account or a dedicated channel. We can then advise on the best way to utilise YouTube and all it has to offer, including advising on appropriate content.

Channel management:
We upload videos on behalf of clients, and then set keywords to ensure the videos have the best chance of appearing in search results, whilst promoting them through the brand website and other social media outlets a brand may have.

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Social media

Big Dot Media

Unlock the power of social media

Research suggests agencies are now expected to include an element of social media in most of their advertising campaigns.  To even suggest it, not only do they have to understand it but they have to be able to develop it too.  Our social media service is here to take the strain out of social media by being able to offer sound advice at the planning stage, to application development and social media campaign setup, integration and management.

We are always learning and experimenting with new ways of integrating social media into digital strategies, so let us take the hassle and strain out of social media, so you can confidently offer social media to your clients, as well as creating additional revenue for your agency.

To find out more about how we can help you with social media development and management, please call us on 01270 613310.

Facebook

Management, account setup, app development

Twitter

Management, account setup, campaign solutions

YouTube

Management, account setup

Oops! Five mistakes brands make when using social media

Everyone knows how important social media have become for brands within their marketing communications in recent years. Louise McGrath, business development director Big Dot Media, highlights five consistent mistakes they should try to avoid making.

Click here to read more

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about 3 hours agoWhen we tell clients that we can double up on projects, what we actually mean is that 1 developer will use 2 computers. http://t.co/nSEPrCha

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