Facebook

Account Setup:
We will set up Facebook business pages, completing all relevant information, setting up relevant tabs, and assigning administrators.

Account Management:
When it comes to managing Facebook business pages, our flexible service is governed by the needs of your clients. We can post the occasional news item to the wall, or we can respond to all wall posts made within fifteen minutes, twenty four hours a day and seven days a week - whatever the level of service required, our dedicated team will provide.

Application Development:
With a sound understanding of the way online communities work, we build a variety of Facebook applications for our agency partners and their clients. We advise on design and development, and how to get the best from the facebook api.

Twitter

Twitter account setup:
We set up Twitter accounts on behalf of our clients brands, and advise on the best way to begin a campaign and increase followers.

Twitter account management:
We gain a deep understanding of our agency partners brands to enable us to successfully manage a variety of campaigns on behalf of the brand, whilst adhering to strict guidelines. Levels of service are governed by the needs of the client, and can include such things as responding to tweets directed at the brand, and brand mentions in general tweets, up to a level of service which requires us to respond to tweets within an agreed timeframe, 24/7.

Campaign solutions:
Twitter campaigns can be extremely successful, especially when integrated with a more general ongoing brand campaign. We align Twitter campaigns with your general marketing strategy, and advise on and implement promotions and ensure positive brand engagement.

YouTube

Account setup:
We set up YouTube channels and administration permissions on behalf of clients, either a basic account or a dedicated channel. We can then advise on the best way to utilise YouTube and all it has to offer, including advising on appropriate content.

Channel management:
We upload videos on behalf of clients, and then set keywords to ensure the videos have the best chance of appearing in search results, whilst promoting them through the brand website and other social media outlets a brand may have.

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Latest news

Big Dot Media

Focus On: Steve McGrath, Chief BigDot

Steve McGrath

Name: Steve McGrath
Age: Thirty eight
Occupation: Managing Director, Big Dot Media. Daddy to three beautiful children.
Spoken For?: Happily married for 15yrs!
Children: Three, 2 boys (7yrs, 4yrs) & 1 girl (10yrs)
Favourite Film: Up Close and Personal
Motto: Screw it, let’s do it (Richard Branson)

Hello Steve, how are you today?

Tired – it’s been a very busy and very long week

What did you have for breakfast this morning:

Frosted Shreddies

What are you working on right now:

A flash movie for one of our partners, whilst having a deep and meaningful office discussion on Speedibeet – just another random day in the BigDot office

How did the idea for Big Dot Media come about?:

I set up the agency as a run-of-the-mill web design agency about 4 years ago and formed a partnership with an advertising agency after using them in a previous role.  It worked well and I soon realised there was a niche in the market for creative agency partnerships.  Due to the explosion in digital media, there were many agencies who just didn’t have the capability nor the knowledge to offer a fully integrated service to their clients, so we took the decision to focus solely on partnerships with creative agencies rather than working with end-user clients.  We have formed some great, trusted partnerships, and some strong friendships, and we wouldn’t do things any other way.

Do you ever encounter any major difficulties in your partnerships?:

Not really, in fact it’s been rather easy.  Many times we have been told that we were just what they needed to increase their service to their clients.  And because we sign non-disclosure agreements before discussing any work, our partners are safe in the knowledge that their clients are safe – we have heard the same story from many of our partners about other digital agencies trying to approach their clients direct.  The non-disclosure agreement brings an immediate element of trust to the partnership.

The only other difficulty that we sometimes encounter is the fact that we can not showcase the work that we do, as we work in a silent and confidential capacity.  Therefore when we visit a new partner, the first job really is given on a trust basis.  Most partnerships usually begin with a couple of small jobs, and then the partnership blossoms from there.

Have you always worked in I.T?:

I have a background in business development, health and safety and human resources.  I was a digital media and IT manager for a global recruitment organisation for 10 years before Big Dot Media. My first real job after leaving school was as  a bus driver, but after crashing eight buses, I decided it wasn’t my forte. (Actually GM Buses decided it wasn’t my forte)

Who did you vote for in the General Election?:

Conservative

What one thing are you most proud of?:

All of my three children

If you could live anywhere in the world, where would it be?:

Bora Bora

Where do you see Big Dot Media in five years time?

As far as I am aware, we are the UK’s only specialist confidential digital media agency for creative agencies, but I would like us to be recognised as the UK’s number one, having created many more partnerships and forging more exceptional relationships.

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