Facebook

Account Setup:
We will set up Facebook business pages, completing all relevant information, setting up relevant tabs, and assigning administrators.

Account Management:
When it comes to managing Facebook business pages, our flexible service is governed by the needs of your clients. We can post the occasional news item to the wall, or we can respond to all wall posts made within fifteen minutes, twenty four hours a day and seven days a week - whatever the level of service required, our dedicated team will provide.

Application Development:
With a sound understanding of the way online communities work, we build a variety of Facebook applications for our agency partners and their clients. We advise on design and development, and how to get the best from the facebook api.

Twitter

Twitter account setup:
We set up Twitter accounts on behalf of our clients brands, and advise on the best way to begin a campaign and increase followers.

Twitter account management:
We gain a deep understanding of our agency partners brands to enable us to successfully manage a variety of campaigns on behalf of the brand, whilst adhering to strict guidelines. Levels of service are governed by the needs of the client, and can include such things as responding to tweets directed at the brand, and brand mentions in general tweets, up to a level of service which requires us to respond to tweets within an agreed timeframe, 24/7.

Campaign solutions:
Twitter campaigns can be extremely successful, especially when integrated with a more general ongoing brand campaign. We align Twitter campaigns with your general marketing strategy, and advise on and implement promotions and ensure positive brand engagement.

YouTube

Account setup:
We set up YouTube channels and administration permissions on behalf of clients, either a basic account or a dedicated channel. We can then advise on the best way to utilise YouTube and all it has to offer, including advising on appropriate content.

Channel management:
We upload videos on behalf of clients, and then set keywords to ensure the videos have the best chance of appearing in search results, whilst promoting them through the brand website and other social media outlets a brand may have.

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Client quotes

Big Dot Media

We have been nothing but impressed with the standard of work delivered by Big Dot Media. Not only are the team an absolute joy to work with but they are incredibly efficient both in their communication and their work. What is most inspiring is their ability to add value throughout the project lifecycle; offering alternative solutions where they feel the project could benefit and always ensuring we completely understand any impact our decisions may have on the end product. We have total confidence in Big Dot as our preferred technical delivery partner and hope that the relationship continues to flourish.

Head of Digital, Advertising Agency, London

No job is too much effort, work is always turned around quickly and accurately no matter how tight the timescales. Treated as an extension of our own team.

Account Director, Creative Agency, North West

Totally dependable, experts in their field – Big Dot are an indispensable partner for us.

Client Services Director, Advertising Agency, Cheshire

Big Dot are a total pleasure to work with. They’re not only great at what they do – they’re quick which is increasingly important for us when dealing with our demanding clients!!! They have consistently delivered on all projects and have been incredibly responsive to any last minute amends and stringent timescales. I’d recommend them without a doubt.

Senior Account Manager, Marketing Agency, Manchester

You’re a great team of people, extremely friendly and easy to work with, very reliable and you are great at turning work around really quickly.

Account Executive, Creative Agency, North West

It is fair to say that Big Dot Media have saved my life on a number of occasions now by helping me complete some very time sensitive projects! Very easy to work with and extremely helpful – I would recommend them to anyone. The team at Big Dot are always my first point of call with anything web related!

Account Manager, Integrated Marketing Agency, Manchester

I’ve worked with the Big Dot team on a dozen or so projects over the last few years and I couldn’t fault them. They have continued to provide an amazing level of service, regularly putting in crazy hours for us, so that we can hit our clients deadlines. The team often comes to client meetings and takes client calls on our behalf, proving that the white label service that they offer is 100% seamless.

Account Director, Advertising Agency, North West

As I work with Big Dot on a daily basis I know that they go the extra mile to help out with any client queries or even problems we have in house. The staff are friendly and make you feel like one of the team! I would recommend using their services as you get quality service with a smile.

Account Executive, Advertising Agency, Manchester
Twitter: bigdotmedia
about 3 hours agoWhen we tell clients that we can double up on projects, what we actually mean is that 1 developer will use 2 computers. http://t.co/nSEPrCha

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