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Facebook
Account Setup:
We will set up Facebook business pages, completing all relevant information, setting up relevant tabs, and assigning administrators.
Account Management:
When it comes to managing Facebook business pages, our flexible service is governed by the needs of your clients. We can post the occasional news item to the wall, or we can respond to all wall posts made within fifteen minutes, twenty four hours a day and seven days a week - whatever the level of service required, our dedicated team will provide.
Application Development:
With a sound understanding of the way online communities work, we build a variety of Facebook applications for our agency partners and their clients. We advise on design and development, and how to get the best from the facebook api.
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Twitter
Twitter account setup:
We set up Twitter accounts on behalf of our clients brands, and advise on the best way to begin a campaign and increase followers.
Twitter account management:
We gain a deep understanding of our agency partners brands to enable us to successfully manage a variety of campaigns on behalf of the brand, whilst adhering to strict guidelines. Levels of service are governed by the needs of the client, and can include such things as responding to tweets directed at the brand, and brand mentions in general tweets, up to a level of service which requires us to respond to tweets within an agreed timeframe, 24/7.
Campaign solutions:
Twitter campaigns can be extremely successful, especially when integrated with a more general ongoing brand campaign. We align Twitter campaigns with your general marketing strategy, and advise on and implement promotions and ensure positive brand engagement.
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YouTube
Account setup:
We set up YouTube channels and administration permissions on behalf of clients, either a basic account or a dedicated channel. We can then advise on the best way to utilise YouTube and all it has to offer, including advising on appropriate content.
Channel management:
We upload videos on behalf of clients, and then set keywords to ensure the videos have the best chance of appearing in search results, whilst promoting them through the brand website and other social media outlets a brand may have.